ISO 9001: what it means for you
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What does the ISO 9001 accreditation mean for customers and suppliers? Get the scoop in our article.
If you're a glass supplier or installer, you need to know that you're getting the right materials for the job. And in a crowded market, how can you be sure who's got the goods?
There are some things to look out for that any company worth its salt should have. Experience is a big one. Communicativeness is another. If you're in talks with a startup that doesn't answer its emails, you're barking up the wrong tree.
But when looking for a high-quality glass processor, there's something else you should look for. It's a seemingly forgettable sequence of letters and numbers that separates the glass sheep from the glass GOATs: ISO 9001.
What is ISO 9001?
ISO 9001 is a standard for quality management that's recognised all around the world.
When an organisation implements ISO 9001, you can be sure that its processes are effective, its staff are well-trained, and it can deliver a great service again and again.
At ToughGlaze, our services are such that complaints are rare. But if you are dissatisfied with your service, ISO 9001 guarantees a timely and effective solution.
On top of that, it shows that we regularly audit and review our quality management systems. At ToughGlaze, we specialise in cutting glass – never corners.
At the end of the day, ISO 9001 means that you can trust us to provide a high-quality service. Take that together with our years of experience and wide range of products and you know we can deliver.
What about ISO 14001?
We know that we have a part to play in fighting the climate crisis. ISO 14001 gives us a framework to design and implement an environmental management system (EMS).
It stands, as ISO itself remarks, "as a testament to an organisation's dedication to a sustainable future, blending environmental responsibility with strategic business growth".
Taken together, ISO 9001 and ISO 14001 show that we're accredited as well as experienced. For you, it means you can count on us for a sustainable way of working as well as first-class quality management.
ToughGlaze: your friendly, accredited glass processor
At ToughGlaze, we get the job done quickly and thoroughly. With all our facilities on-site, we're well-placed to get you the materials you need in a jiffy.
But you don't just have to take our word for it. Our ISO accreditations show that we operate to a high standard. We're a safe pair of hands – and when handling a pane of glass, isn't that what you're looking for?
If you're looking for an accredited
glass processing partner with high-quality materials, look no further. All our materials are Kitemark-approved and we have the ISO 9001 and 14001 accreditations.
Speak to one of our experts today to learn more about our products and services.
